Report a Claim Our offices are open 8:30 am – 4:30 pm, Monday - Friday. To report a claim, please call 905-451-0755 for the Brampton office or 416-237-0436 for the Etobicoke office. If it is after hours you can call the Insurance Company directly for immediate assistance: Aviva Canada: 1-866-692-8482 Intact Insurance: 1-866-464-2424 Northbridge Insurance: 1-855-621-6262 Royal and Sun Alliance: 1-800-319-9993 Travelers & Chieftain: 1-800-661-5522 Western Assurance: 1-800-387-2934 Please note it will be helpful to have your policy number ready when reporting a new claim.